Documentation
How Laddr works.
Setup guides, product references, and answers to the questions our customers actually ask.
- 23 Articles
- Jun 15 Last updated
- 6 Categories
New to Laddr?
Get live in 30 minutes.
The four steps every new account walks through. Most operators finish in under an hour.
- 15 min
Connect your phone
Port a number, buy a fresh one, or forward your existing line.
- 210 min
Add your knowledge
Crawl your website, drop in PDFs, write a manual answer or two.
- 35 min
Embed Pulse on your site
One snippet on your website footer. Visitors can ask questions 24/7.
- 410 min
Turn on review requests
Build your first cadence and connect Google + your CRM.
Browse by topic
6 categories
Getting started
Stand up Laddr in 30 minutes — onboarding, your first call, your first review request.
3 articlesPulse
Embed the chat widget, manage knowledge sources, tune confidence thresholds.
6 articlesLARA
Connect phone numbers, configure scheduling, write the system prompt LARA actually follows.
6 articlesBoost
Connect review platforms, build cadences, route customers to the right destination.
3 articlesIntegrations
Connect Slack for LARA, Pulse, and Boost alerts — plus calendar today, with field-service and reviews connectors on the way.
3 articlesBilling
Plans, usage limits, invoices, payment methods, and switching tiers.
2 articles
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Connect your first phone number to LARA
LARA5 min readEmbed the Pulse widget on your website
Pulse4 min readBuild a 3-message review request cadence
Boost6 min readConfigure after-hours rules and on-call rotation
LARA7 min readAdd a website as a Pulse knowledge source
Pulse3 min readSwitching plans without losing data
Billing4 min read