All docs
Docs · Category
Pulse
Embed the chat widget, manage knowledge sources, tune confidence thresholds.
3 articles
/pulse/confidence
Pulse confidence threshold tuning
When Pulse isn't sure, it should hand off — not guess. The confidence threshold decides where that line sits. Here's how to set it without over- or under-handing-off.
5 min readUpdated Apr 18, 2026/pulse/embed-widget
Embed the Pulse widget on your website
One snippet on your footer template gets Pulse on every page. Visitors can ask anything 24/7 — Pulse answers from your knowledge or captures the lead.
4 min readUpdated Apr 30, 2026/pulse/knowledge-sources
Add a website as a Pulse knowledge source
Crawl your own site once, and Pulse answers visitor questions from the pages you already wrote. Refresh on a schedule so the bot stays in sync with what's actually published.
3 min readUpdated Apr 24, 2026
Other categories