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Pulse
Embed the chat widget, manage knowledge sources, tune confidence thresholds.
6 articles
/pulse/allowed-domains
Control which sites can load Pulse
Pulse only runs on domains you've approved. Here's how the allow-list works and how to add your sites to it.
3 min readUpdated Jun 9, 2026/pulse/capture-leads
Capture leads from Pulse chats
Every chat is a potential customer. Here's how Pulse turns a website conversation into a lead you can follow up on.
4 min readUpdated Jun 9, 2026/pulse/confidence
Pulse confidence threshold tuning
When Pulse isn't sure, it should hand off, not guess. The confidence threshold decides where that line sits. Here's how to set it without over- or under-handing-off.
5 min readUpdated Apr 18, 2026/pulse/customize-widget
Customize how the Pulse widget looks and greets visitors
Match the widget to your brand and set the first thing it says, so it feels like part of your site instead of a bolt-on.
4 min readUpdated Jun 9, 2026/pulse/embed-widget
Embed the Pulse widget on your website
One snippet on your footer template gets Pulse on every page. Visitors can ask anything 24/7. Pulse answers from your knowledge or captures the lead.
4 min readUpdated Apr 30, 2026/pulse/knowledge-sources
Add a website as a Pulse knowledge source
Crawl your own site once, and Pulse answers visitor questions from the pages you already wrote. Refresh on a schedule so the bot stays in sync with what's actually published.
3 min readUpdated Apr 24, 2026
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