Pricing
Flat pricing, built to pay for itself.
The average 5-truck shop loses six figures a year to calls that ring out. Laddr's job is to catch them, at a flat monthly rate with generous usage on every plan. No per-minute meter, no surprise bills, and if you hit your cap we pause new usage instead of charging you more.
Save up to $5,989 a year
Voice: answers your phone
LARA
Picks up every call, qualifies the job, books on your calendar.
- 1,500 call minutes included per month (~25 hours)
- 24/7 phone answering, including holidays and Saturday mornings
- Job qualification with your custom intake script
- Books straight onto your Microsoft 365 / Outlook calendar, with Google Calendar coming soon
- Hands the call to your on-call tech for emergencies
- Searchable transcripts and recordings for every call
Chat: answers your website
Pulse
Trained on your real services, hours, and pricing. Captures leads.
- 5,000 chat sessions and 25 knowledge sources included
- Reads from your real services, hours, pricing, and service area
- Grabs visitor's name, number, and the job before they leave
- Looks like your shop: your colors, your name, your voice
- Locked to your domain so it can't be embedded anywhere else
- Quick-tap buttons for your most common customer questions
Reviews: grows your reputation
Boost
Emails every customer after the job and asks for an honest review.
- 5,000 review requests included per month
- Sends an email 24 hours after the job, with one polite reminder (text messages roll out after carrier approval)
- Won't ask the same customer twice, with built-in throttling
- Sends each customer to the review page you pick, so the reviews land where they help your local rank
- Reviews you import land in one inbox with reply templates; automatic sync from Google Business Profile, Facebook, and Trustpilot is still rolling out
- Response templates ready to send
LARA + Pulse + Boost
Bundle
The full Laddr stack. One inbox, one contact list, one timeline.
- 1,500 LARA minutes · 5,000 Pulse sessions · 5,000 Boost sends · 100 knowledge sources · 10 team seats
- Everything in LARA: voice agent
- Everything in Pulse: website chatbot
- Everything in Boost: review automation
- Unified inbox and lead pipeline across all three
- Shared contacts, so the same customer stays linked whether they chat, call, or leave a review
Add Pulse or Boost to LARA later. Each one starts its own plan with its own 30-day trial.
Compare
What's in each plan
Each individual product covers its own surface. The bundle covers all three plus the platform plumbing that ties them together.
| Feature | LARA | Pulse | Boost | Bundle |
|---|---|---|---|---|
| LARA: voice | ||||
| 24/7 phone answering | ||||
| Lead qualification with your script | ||||
| Books onto your Microsoft 365 / Outlook calendar (Google Calendar coming soon) | ||||
| Transfers to your on-call tech | ||||
| Searchable transcripts + recordings | ||||
| Pulse: chat | ||||
| Website chatbot trained on your shop | ||||
| Lead capture inside the chat | ||||
| Brand-color and tone matched to your shop | ||||
| Domain-locked install | ||||
| Boost: reviews | ||||
| Email review requests after every job (SMS after carrier approval) | ||||
| Throttling: won't ask the same customer twice | ||||
| Sends customers to your chosen review page on Google, Facebook, or Trustpilot | ||||
| One review inbox with reply templates (automatic platform sync rolling out) | ||||
| Platform | ||||
| Unified inbox across phone, chat, reviews | ||||
| Shared contacts and lead pipeline | ||||
| Included monthly usage on every plan | ||||
| 30-day free trial | ||||
FAQ
Pricing questions
Every plan includes generous monthly allowances (for example, 1,500 LARA minutes or 5,000 Pulse chat sessions). At 80% we flag it on your billing page. At 100% new usage pauses until you upgrade or the next billing cycle. Calls already in progress finish, and nothing you've already captured is deleted.
Not sure which one?
Book a 30-minute discovery call. We will look at your numbers and you decide which fits.
Book a discovery call